June 05, 2019
National Commercial Bank Jamaica Limited (NCB), a subsidiary of NCBFG, has advised that following the system upgrade on May 17, 2019, most of its business customers were unable to submit their salary files electronically in the usual manner. The Company accepted the files from these customers via different communication channels for processing, which led to significant delays as thousands of files were submitted.
NCB further advised that some files were submitted multiple times resulting in duplicate payments which are being reversed accordingly. Whilst the Company has processed all files submitted, some customers are still experiencing difficulties due to rejection of payments for various reasons including, in many cases, incorrect account numbers in files submitted.
For further details, please visit www.jamstockex.com
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